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brieannapatrick@gmail.com
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Chief Product Officer | Experience Systems
(
Dallas,
TX )
Linkedin
Resume
Systems that hold up.
Designed for scale, pressure, and real-world use.
Selected Work
2025-2026
Customer Lifecycle Control System
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Multi-phase rollout: 3 months
ASN Fulfillment Ticketing System & UI
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9 weeks
How I Build Systems
View Selected Work
( 001 )
BOUNDARY
Define where the system starts and ends
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STRUCTURE
Organize work into shared, legible stages
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VALIDATION
Pressure-test structure with real operators
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VISIBILITY
Make ownership and transitions explicit
Experience across scale, complexity, and constraint.
10
+ years
Designing and leading complex product and operational systems
200+
Initiatives, features, or platforms shipped
50+
End-to-end workflows designed and operationalized
500
+
User journeys mapped, simplified, and systemized
( Ethos )
LEADERSHIP MANIFESTO
Ideas must become real systems.
Vision only matters when it survives implementation.
Pressure reveals capability.
Stress tests expose what was never decided.
Scale is a design decision, not an accident.
Growth requires structure before it requires speed.
FAQ.
What kind of roles are you looking for right now?
I’m focused on senior product and experience leadership roles where I can own complex systems end to end. That often looks like a CPO, VP of Product, or Head of Experience role, but titles matter less to me than scope and accountability. I do my best work in environments that value clarity, ownership, and execution over process for its own sake.
What types of problems do you specialize in?
I tend to get pulled into problems where things have outgrown their original shape. That usually means platforms that are under strain, teams that are moving quickly without shared clarity, or systems that look fine on the surface but are fragile underneath. I’m particularly good at turning ambiguous business models into products and workflows that are understandable, scalable, and sustainable.
Where do you sit across product, design, and technology?
I sit squarely at the intersection. My background in design means I care deeply about usability and clarity, but my operating experience is rooted in product and systems. I’m comfortable going deep on requirements, tradeoffs, and technical constraints, and I often act as the connective tissue between design intent, engineering reality, and business outcomes.
Do you work best in startups or large organizations?
I’ve worked in both and can be effective in either, but for different reasons. In early-stage environments, I’m often helping bring structure to chaos and making sure early decisions don’t create long-term risk. In larger organizations, I tend to focus on untangling complexity, modernizing systems, and helping teams move with more clarity and accountability.
How do you balance hands-on work and leadership?
I stay close enough to the work to understand where things are breaking or slowing down, but I don’t try to be the bottleneck. Early on, that often means being more hands-on to set direction and standards. Over time, I shift toward enabling others, making decisions clear, and removing friction so teams can execute confidently without constant oversight.
What’s your leadership style?
I’m direct, calm, and pragmatic. I care about clarity and follow-through, and I try to create environments where people understand what’s expected and why. I don’t lead through urgency or theatrics. I focus on making good decisions, communicating them clearly, and holding myself accountable alongside the team.
Do you prefer building new platforms or improving existing ones?
I’m comfortable with both, and I’ve done a lot of each. Building from scratch is useful when the fundamentals aren’t there yet. Improving existing systems is often harder, but more impactful, especially when real users and operational constraints are involved. What matters most to me is whether the work has real consequences and long-term value.
How do you measure success in your work?
Success looks like systems that hold up over time. Teams can make decisions without confusion. Customers can move through products without friction. The business can scale without constantly revisiting the same issues. Metrics matter, but I also pay attention to whether the organization feels steadier and more confident after the work is done.
What industries are you most drawn to?
I’m most drawn to industries where trust, regulation, or operational complexity matter. Financial services, healthcare, subscription platforms, and B2B systems are common themes in my work. I enjoy environments where good product decisions reduce risk, improve clarity, and support long-term stability.
Are you open to contract, interim, or fractional leadership roles?
Yes, in the right situations. I’m open to interim or fractional roles when there’s a clear problem to solve and real authority to address it. Those arrangements can be effective when an organization needs experienced leadership quickly or is navigating a transition.
Where are you based, and are you open to remote work?
I’m based in Tampa, FL and work well in remote and hybrid environments. I’m comfortable collaborating across time zones and have spent years leading distributed teams. Occasional travel is fine when it supports the work. I am open to relocating for the right role.
Field Notes
Let’s Talk
December 18, 2025
Designing Systems That Hold Up Under Pressure
December 22, 2025
Pitch Anything by Oren Klaff
December 10, 2025
Field Notes: Product Roadmaps Relaunched
December 18, 2025
Designing Systems That Hold Up Under Pressure
December 22, 2025
Pitch Anything by Oren Klaff